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ACQUIRE

• Buy Prospect Data
• Optimise Campaign Performance
• Enhance Data Quality
  • De-duplication and Suppression
  • Address Cleansing Services
    • Address Cleansing
    • Change of Address
    • Phone Number Append
    • GeoCoder
  • Single Customer View
• Predict Customer Behaviour

VERIFY

• Verify a Commercial Entity
• Electronic Customer Identity Verification
• Verify Assets

ASSESS

• Investigate Credit Worthiness
• Corporate Risk Assessment
• Investigate Insurance Risk
• Check Tenancy History

Change of Address is a bulk data washing service that helps you get back in touch with your customers and reduce your dead mail costs.

Benefit from updated customer contact details

If your customers have moved house, the Change of Address service can locate an updated address for those people, along with new phone numbers if required. This can help you run winback campaigns and maintain valuable customer relationships.

This service can also help you reduce your dead mail costs. Often you only discover that your customer addresses are out-of-date when your costly mail pieces are returned to sender. If the Change of Address service can't locate an updated address for one of your customers, it may still save you the cost of a mail piece by alerting you to the fact that the existing address you have on file is outdated.

How does it work?

You send us the customer contact details you'd like to have verified and updated, along with identification data that we can use to locate the correct individual. The list you supply should at minimum include the customer name and the last known address, but may also contain:

• Date of birth
• Last known phone number(s)
• Gender
• Driver's licence

We'll locate updated contact details and return a file to you with this new information added to your customer records. We will also produce a report summarising the results achieved.

How much does it cost?

The price of a Change of Address job is based on the number of customer records successfully enhanced and/or the total number of records processed, depending on what combination of information you're seeking. Please contact us for more information regarding fees.

What else should I know?

Change of Address is available as an offline service and is also available online through our Data Express web portal. Data Express allows you to perform various data enhancement jobs quickly and easily by uploading your data to a secure website, specifying the enhancements you want, and submitting your job for immediate processing.

Data Express is a good option for people who are more experienced at handling and manipulating data files. Register for Data Express to experience the speed, convenience, and cost-efficiency of running your own data enhancement jobs online.

Note that as a user of this or other data products, particularly those that may involve use or disclosure of personal information, you would need to comply with the Privacy Act 1988 and other applicable data protection and privacy legislation.

   Data Express

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Call our Specialists

1300 783 099

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• Address Cleansing
• Change of Address
• Single Customer View
• GeoCoder
• De-Duplication and Suppression
• Phone Number Append
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