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Consumer eAlerts
You can use this service to monitor any changes in your customers' credit status proactively, before problems occur. eAlerts can be implemented for single customers or your entire customer database.
Be alerted to credit risk changes
This service helps you to:
- Get early warning that a customer may be having financial difficulties or that a debtor has updated their address
- Monitor watched files automatically
- Save money - you only pay when you receive an eAlert
- Locate missing debtors by giving you their new addresses*.
* The Privacy Act requires us to wait 30 days before advising you that another subscriber has reported a new address.
How it works
To begin using the eAlert service, you will need to ensure that you have registered all relevant email addresses for your organisation. You can nominate as many or as few addresses as you like.
You can create an eAlert for:
- An entire customer portfolio
- Selected customer segments
- Or individually.
You can keep the alert for the duration of credit being provided. This allows you to monitor your portfolio accordingly throughout the credit lifecycle.
Whenever your customer's file is updated with certain types of information, you will be notified instantly by email. Information you will be notified of includes:
- Default listings
- Court judgements
- Bankruptcies
- Clearout notices
How much does it cost?
Our pricing system has been designed to include graded benefits linked to annual spend.
For detailed pricing information, please contact our Customer Service Centre on 1300 921 621.
For more information on our products and services designed to help you control customer applications and information
Call our Specialists
1300 921 621
